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Managed Solutions

We understand that your time is precious as business owner. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally, and securely. Our team can provide the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service. 

We provide comprehensive services tailored to cover all of your business related technology needs. We'll take care of your technology infrastructure so you can grow your business. Along with all of these services, you'll get a dedicated Virtual Chief Information Officer (vCIO) to help guide you with strategy, technology alignment, and business growth.

 

24/7/365 On-Site & Remote Support

We give all members of your business access to our agents so we can resolve all issues promptly and efficiently. Our packages can be configured to meet your business IT needs, some services include unlimited on-site and remote support, guaranteed response and resolution times, and dedicated team members familiar with your technology. Our clients have the option to submit issues using email, phone, web-chat, or through our secure online ticketing system.

We get it, time is money and technology issues can create some lasting and expensive damage. Reliable IT infrastructure is a must for any industry and our team of experts our ready to provide the support your business needs. Considering this, we designed our service desk to be available whenever you need us, 24/7/365. See a simplified version of our services below. 

  • Unlimited access to the Service Desk and ticketing system 24/7/365

  • Industry leading response times

  • Personalized support to cover your specific industries needs

  • Unlimited on-site & remote support

  • Device management and repair 

  • Warranty and RMA replacement management

  • Speak directly with an engineer or your vCIO, not a machine

  • Wired and wireless network security standards, protocols and policy

  • Bring Your Own Device (BYOD) Policies

  • If we can't solve it remotely, we will immediately dispatch a technician to your site

Network Device & Server Management

Dynacomp Managed Solutions is the best way to achieve your business' technology objectives. We will be your single point of contact for all technology-related questions and issues. Servers, printers, routers, even your TV, whatever it is, you can reach out to the team at Dynacomp for anything related to your tech. Our team monitors your technology 24-hours to ensure all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally. Never worry about your tech maintenance again with our scheduled, automatic preventative maintenance practices to ensure that your servers, PCs, and other vital network devices function optimally.

  • Unlimited access to the Service Desk and ticketing system 24/7/365

  • Increased Operational Efficiency

  • Improved Budgeting & Future Financial Planning

  • Scheduled patch management & maintenance 

  • Device management and repair 

  • Warranty and RMA replacement management

  • Managed Cybersecurity Solutions on all devices

  • Usage Reporting & user Analytics

  • Device Warranty & Technology Asset Management

  • Full service repair & upgrades

  • Advanced 24-hour monitoring and response software on all points

 

Workstation Management

Our around-the-clock monitoring service ensures all of the workstations that support your workforce are up to date, free of malware, and appropriately treated by its users. Never worry about forgetting your tech maintenance requirements again. Our scheduled preventative maintenance practices ensure that your workstations and all supporting applications are updated in a timely manner. This helps us ensure reliability and security for all workstations. All workstations are secured with our unrivaled, comprehensive security practices to safeguard your business against even the most serious threats. We keep your digital workspace environment secure, updated, and running smooth.

 

Drop us a line

Want to hear more? 

While we recommend filling out the form to give us more detailed info about your needs, we are always happy to take your call.

Phone

Main: 808.258.9704

Leave your IT worries behind.

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